fundamentals of instructingFAA-published sample question (FOI, Aug 2021)
What should you use in order to remove barriers to effective communication?
A
Abstract terminology since concepts described in this way are universal and common to most learners.
B
Language emphasizing that the learner should make an appropriate response for each situation.
C
Concrete terms that refer to objects or concepts related to the learner's own experiences.✓ Correct Answer
Explanation
The handbook explains that abstract words mean different things to different people and are a barrier to communication; instructors should use concrete terms that relate to objects and experiences within the learner's own background. Abstractions are not universal.
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