To improve the effectiveness and safety of the entire operations team as a working system, CRM training should include
A
usage of seat-dependent checklists.
B
employee groups beyond the flightcrew.✓ Correct Answer
C
failures the flightcrew must work through as a team.
Explanation
AC 120-51 recommends extending CRM training beyond the flight crew to other groups such as flight attendants, dispatchers and maintenance, so the whole operations team works as a system. Seat-dependent checklists and failure scenarios are elements of flight crew training rather than this broadening.
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